Privacy policy

Effective Date: 19 May 2025

Welcome to Devansh Digital Prints Private Limited (“Company”, “we”, “us”, or “our”). We operate the e-commerce website https://devanshdigitalprint.com/ (the “Site”) and related services (collectively, the “Platform”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from the Platform.


1. Scope & Acceptance

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy, the Information Technology Act 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and any other applicable data-protection laws. If you do not agree, please do not use the Platform.


  1. 2. Information We Collect


        Category


        Types of DataWhen Collected
        Personal Identification


        Name, postal address, email address, phone numberAccount creation, checkout, support forms
        Payment & Transaction


        Card/bank details (processed securely by our payment gateway), order history, invoicesCheckout
        Technical & Usage


        IP address, browser type, device information, referring URLs, time-zone settings, clickstream dataWhen you browse or interact with the Site
        Cookies & Similar Tech


        Session cookies, preference cookies, analytics cookiesWhen you browse the Site
        Optional Marketing Data


        Product reviews, wish lists, survey responsesWhen you voluntarily submit

        3. How We Use Your Information

        Order Fulfilment & Customer Service – to process payments, ship products, provide invoices, handle returns/refunds, and communicate order status.

        Account Management – to create, maintain and secure your user account.

        Improvement & Personalisation – to analyse usage, improve our products, tailor content, and develop new features.

        Marketing (with Consent) – to send newsletters, promotions or offers that match your interests. You can opt out at any time.

        Legal & Security – to detect fraud, enforce our Terms of Use, and comply with legal obligations.


        4. Cookies & Tracking Technologies

        We use cookies, pixels and similar technologies to:

        • Keep you signed in and maintain your shopping cart
        • Understand how you navigate the Site (analytics)
        • Remember your preferences (e.g., language, currency)

        You can disable cookies in your browser; however, some features may not work as intended.


        5. Sharing & Disclosure

        We do not sell or rent your personal data. We only share it:

        RecipientPurposeSafeguards
        Payment GatewaysSecure transaction processingPCI-DSS compliance
        Logistics / CouriersDelivery of your ordersLimited to address & contact details
        Service ProvidersHosting, analytics, customer-support toolsBound by confidentiality & data-processing agreements
        Legal AuthoritiesCompliance with court orders, law-enforcement requestsOnly where legally mandated
        Business TransfersMerger, acquisition, or asset saleYou will be notified before transfer

        6. Data Retention

        • Transactional data: retained for at least 7 years (tax & accounting laws).
        • Marketing data: retained until you withdraw consent or for 2 years after last interaction, whichever is sooner.
        • Cookies: retained per cookie-specific lifetimes (generally 30 days–2 years).

        7. Security Measures

        We implement industry-standard safeguards including:

        • HTTPS/TLS encryption in transit
        • AES-256 encryption at rest for sensitive records
        • Role-based access control (RBAC) for staff
        • Regular vulnerability scans and penetration testing
        • Two-factor authentication for administrative access

        However, no Internet transmission or storage method is 100 % secure. We therefore cannot guarantee absolute security.


        8. Your Rights

        Subject to applicable law, you have the right to:

        • Access – request a copy of the personal data we hold about you.
        • Rectification – correct inaccurate or incomplete data.
        • Erasure – request deletion of your data, subject to legal/contractual retention requirements.
        • Restriction – limit processing of your data.
        • Portability – receive your data in a commonly used format.
        • Object / Opt-out – object to marketing communications.

        To exercise these rights, email devanshdigitalprint@gmail.com or use your account settings.


        9. Children’s Privacy

        We do not knowingly collect data from children under 18. If you believe that a child has provided us personal data, please contact us and we will promptly delete it.


        10. International Transfers

        Your data may be processed outside India (e.g., on cloud servers). We ensure adequate safeguards such as Standard Contractual Clauses or equivalent frameworks.


        11. Changes to This Policy

        We may update this Privacy Policy from time to time. Changes take effect once posted on this page. Material changes will be notified via email or a prominent Site notice.


        12. Contact Us

        Data Protection Contact
        Devansh Digital Prints Private Limited
        shop No-4, Kh.no-90 Meerut, Ghaziabad, Uttar Pradesh, India, 201001
        Email: devanshdigitalprint@gmail.com