Effective Date: 19 May 2025

Welcome to Devansh Digital Print (“Company”, “we”, “us”, or “our”). We operate the e-commerce website https://devanshdigitalprint.com/ (the “Site”) and related services (collectively, the “Platform”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from the Platform.

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1. Scope & Acceptance

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy, the Information Technology Act 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and any other applicable data-protection laws. If you do not agree, please do not use the Platform.

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2. Information We Collect

Category	Types of Data	When Collected
Personal Identification	Name, postal address, email address, phone number	Account creation, checkout, support forms
Payment & Transaction	Card/bank details (processed securely by our payment gateway), order history, invoices	Checkout
Technical & Usage	IP address, browser type, device information, referring URLs, time-zone settings, clickstream data	When you browse or interact with the Site
Cookies & Similar Tech	Session cookies, preference cookies, analytics cookies	When you browse the Site
Optional Marketing Data	Product reviews, wish lists, survey responses	When you voluntarily submit

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3. How We Use Your Information

Order Fulfilment & Customer Service – to process payments, ship products, provide invoices, handle returns/refunds, and communicate order status.

Account Management – to create, maintain and secure your user account.

Improvement & Personalisation – to analyse usage, improve our products, tailor content, and develop new features.

Marketing (with Consent) – to send newsletters, promotions or offers that match your interests. You can opt out at any time.

Legal & Security – to detect fraud, enforce our Terms of Use, and comply with legal obligations.

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4. Cookies & Tracking Technologies

We use cookies, pixels and similar technologies to:

• Keep you signed in and maintain your shopping cart
• Understand how you navigate the Site (analytics)
• Remember your preferences (e.g., language, currency)

You can disable cookies in your browser; however, some features may not work as intended.

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5. Sharing & Disclosure

We do not sell or rent your personal data. We only share it:

Recipient	Purpose	Safeguards
Payment Gateways	Secure transaction processing	PCI-DSS compliance
Logistics / Couriers	Delivery of your orders	Limited to address & contact details
Service Providers	Hosting, analytics, customer-support tools	Bound by confidentiality & data-processing agreements
Legal Authorities	Compliance with court orders, law-enforcement requests	Only where legally mandated
Business Transfers	Merger, acquisition, or asset sale	You will be notified before transfer

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6. Data Retention

• Transactional data: retained for at least 7 years (tax & accounting laws).
• Marketing data: retained until you withdraw consent or for 2 years after last interaction, whichever is sooner.
• Cookies: retained per cookie-specific lifetimes (generally 30 days–2 years).

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7. Security Measures

We implement industry-standard safeguards including:

• HTTPS/TLS encryption in transit
• AES-256 encryption at rest for sensitive records
• Role-based access control (RBAC) for staff
• Regular vulnerability scans and penetration testing
• Two-factor authentication for administrative access

However, no Internet transmission or storage method is 100 % secure. We therefore cannot guarantee absolute security.

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8. Your Rights

Subject to applicable law, you have the right to:

• Access – request a copy of the personal data we hold about you.
• Rectification – correct inaccurate or incomplete data.
• Erasure – request deletion of your data, subject to legal/contractual retention requirements.
• Restriction – limit processing of your data.
• Portability – receive your data in a commonly used format.
• Object / Opt-out – object to marketing communications.

To exercise these rights, email devanshdigitalprint@gmail.com or use your account settings.

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9. Children’s Privacy

We do not knowingly collect data from children under 18. If you believe that a child has provided us personal data, please contact us and we will promptly delete it.

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10. International Transfers

Your data may be processed outside India (e.g., on cloud servers). We ensure adequate safeguards such as Standard Contractual Clauses or equivalent frameworks.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page. Material changes will be notified via email or a prominent Site notice.

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12. Contact Us

Data Protection Contact
Devansh Digital Print
shop No-4, Kh.no-90 Meerut, Ghaziabad, Uttar Pradesh, India, 201001
Email: devanshdigitalprint@gmail.com